Returns & Exchanges
At Oxyfresh, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed apparel. If your new fashion piece isn't the perfect fit, we are here to help you find an exchange or process a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging with all Oxyfresh tags attached to ensure the return is accepted.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.